Privacy Policy
Privacy Policy
PRIVACY POLICY
Welcome to the TravelSIM website. We are committed to protecting your privacy and ensuring the security of your personal information when you use our services. This privacy policy explains the purposes and methods by which we collect, use, and protect your personal information.
1. Information We Collect
When you purchase a SIM on our website, we may collect the following information:
- Personal Information: This includes your name, nationality, passport number, email address, phone number, and address of residence in Vietnam.
- Payment Information: This includes payment method details and transaction information.
- Technical Information: This includes your IP address, device type, and browsing activity on our website.
2. Purpose of Information Use
We use your information to:
- Process your order and provide SIM services to you.
- Verify and register SIM information according to Vietnamese law.
- Communicate and provide support during your use of our services.
- Improve service quality and enhance the user experience on our website.
- Ensure compliance with relevant legal regulations.
3. Information Security
We implement necessary technical and organizational measures to protect your personal information from unauthorized access, loss, or unwanted disclosure. Your payment information is encrypted and protected through secure protocols.
4. Information Sharing
We do not share your personal information with any third parties, except in the following cases:
- With your consent.
- When required by law or in accordance with Vietnamese legal regulations.
- When necessary to provide services to you, such as processing payments through online payment gateways.
5. Customer Rights
You have the right to access, modify, or request the deletion of your personal information at any time. If you have any concerns regarding your privacy, please contact us using the information provided below.
6. Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our processes and services. Any changes will be posted on our website, and we encourage you to review these updates regularly.
7. Contact Us
If you have any questions or requests regarding this privacy policy, please contact us through:
Hotline: (+84) 90 219 5005
Email: support@gemdigital.vn
Website: https://travelsim.mobimarket.vn/
We are always ready to assist you and are committed to protecting your privacy throughout your use of our services.
Sincerely,
The TravelSIM Team