Instructions for use

Detailed Guide to Purchasing on Travelsim.mobimarket.vn

Are you planning a trip to Vietnam and want to ensure you have high-quality internet connectivity at a reasonable cost, allowing you to stay in touch with family and friends? Check out the easy and convenient way to order your SIM online at travelsim.mobimarket.vn and prepare for your journey in the best possible way.

Step 1: Access the Travelsim.mobimarket.vn Website

First, to start your shopping process, you need to access the official TravelSIM website at Travelsim.mobimarket.vn. You can use any internet-connected device such as a mobile phone, tablet, or desktop computer. The website is optimized for both mobile and desktop versions to provide a smooth shopping experience for users.

Step 2: Choose Your Product

Once you've accessed the website, you can easily search for products using the search bar or browse through the available product categories. Travelsim.mobimarket.vn offers various types of travel SIMs with different usage cycles and price points, making it easy for you to choose the product that best suits your needs.

- Search for products: Simply enter the relevant keywords into the search bar, and the system will automatically display matching products.
- View product details: Click on the product image or name to see detailed information, including pricing, associated promotions, and important technical specifications.

If you've found a product you like, click on the "BUY IT NOW" button to proceed with the purchase. If you want to buy multiple products or need additional support, please contact our support team via hotline 0902195005.

Step 3: Enter Shipping Information

Next, you'll need to fill in your shipping details accurately. This is an important step to ensure the product is delivered to the correct address and at the right time. The information you need to provide includes:

- Full Name: The full name of the recipient.
- Email: The email address where you will receive notifications and the purchase invoice.
- Shipping Address: The specific address for delivery.
- Phone Number: The phone number for the delivery person to contact if needed.
- Delivery Time (if any): The time you prefer to receive your order (if you have any special requests).

Make sure all the information you provide is accurate to ensure a smooth delivery process.

Step 4: Proceed to Payment

After completing the shipping information, you will be redirected to the payment step. Double-check all the order details to make sure there are no errors.

Step 5: Receive Confirmation Email

Immediately after a successful payment, the system will automatically send a confirmation email to the email address you provided. This email will contain all the detailed information about your order, including:

- Order Number: The order number for tracking purposes.
- Product Information: Details of the products you have purchased.
- Estimated Delivery Time: The estimated time your product will be delivered to you.

Keep this email for reference in case you need to look up information later.

Step 6: Receive Your Order and Request Support (If Needed)

Once your order is confirmed, TravelSIM will process it and deliver it to the address you provided within the estimated time. Upon receiving your order, be sure to carefully check the product to ensure it matches your order.

For the best support, we recommend that you record a video of the unboxing process. This will help you get quick assistance in case of any issues, such as receiving the wrong product or if the product is damaged during shipping.

If you encounter any issues related to the product or the delivery process, don't hesitate to contact us via hotline 0902195005 or email support@gemdigital.vn. Our support team is always ready to assist you.

Step 7: Activate Your SIM

After receiving the SIM, perform a final check to ensure everything is as expected. Next, insert the SIM into your phone and activate it by calling 900. Simply follow the instructions from the operator to complete the activation process within a few minutes.

Note: To avoid cancellation, please register your SIM information within 24 hours of activation.

Step 8: Update Subscriber Information

To protect your rights throughout the usage period in Vietnam, don't forget to update your subscriber information and register it in the national database. This is essential to ensure your SIM remains active and compliant with the law.

You can easily update your subscriber information via the link provided.

These are the detailed steps for purchasing on the travelsim.mobimarket.vn website. We hope you have a wonderful experience using our services. If you need support, please reach out to our customer service team via hotline (+84)902195005 or email support@gemdigital.vn.

Wishing you a pleasant trip and an excellent experience with TravelSIM!